Every growing company in Raleigh hits a point where marketing starts to feel like guesswork. You're spending real money — across agencies, ad platforms, tools, maybe a junior marketing hire or two — but when someone asks "what's actually driving revenue?" the answer is some version of "we think..." followed by a long pause.
So leadership goes looking for the next marketing fix. A new agency. A new platform. A new tactic. And for a while it feels like progress, because marketing activity feels like marketing progress. But six months later, the spend is up and the same question still doesn't have a clear answer.
I describe this to CEOs the same way every time: scaling your marketing is like trying to find your way out of a dark room. You're going to bump into walls. That's not failure — that's just what marketing looks like when the business is growing faster than the strategy behind it. But here's the thing: every wall you hit is information. A bad campaign tells you something about your audience. Wasted ad spend tells you something about your targeting. The mistakes aren't the problem — the problem is when there's nobody who knows how to read them.
A fractional Chief Marketing Officer (CMO) is the flashlight. Not someone who carries you out — but someone who's been in enough dark rooms to recognize what each bump means and point you toward the door faster.
So what exactly is a fractional CMO? A fractional CMO is a part-time strategic marketing leader who integrates with your executive team to align marketing execution with revenue goals — without the $200K+ commitment of a full-time Chief Marketing Officer. They don't replace your marketing agencies or your team. They make sure every marketing dollar you're spending is pointed in the right direction.
But a flashlight isn't always what you need. Sometimes you need a bigger room, or a different room entirely. So let's figure out what kind of marketing problem you're actually solving.
Here's a framework I use with every CEO I work with in the Triangle.
The Skill is strategic marketing leadership — someone who can read the data, align your agencies, and draw a clear line from spend to revenue.
The Fuel is the working capital that powers the machine — ad spend, tools, production, sponsorships. Most growing companies can't fully fund both. And that's where the trap lives.
Hire a full-time CMO and you get the Skill, but at serious cost. Glassdoor puts average CMO total compensation at $315,000 per year, with the typical range landing between $236K and $438K. Salary.com puts it even higher at $373,400 — and that's before benefits, bonuses, and recruiter fees. That's a huge chunk of budget consumed before a single campaign launches.
You've bought the flashlight, but you've got no batteries left to power it.
Skip the Skill and pour everything into Fuel — more agencies, more ad spend, more tools — and you're back in the dark room. Plenty of activity, no direction.
A fractional CMO solves this. Industry benchmarks put typical retainers at $5,000 to $15,000 per month — a fraction of a full-time hire. You get the Skill while keeping significantly more Fuel in the tank for the work that actually generates pipeline.
That said, this model isn't for everyone. If your company is early-stage and marketing is still a one-person job, a fractional CMO is overkill. You need a good freelancer or a focused agency. The Skill vs. Fuel problem kicks in when there's enough budget on the table that misallocating it has real consequences — and nobody can clearly tell you what's working.
One of the most common conversations I have with CEOs goes something like: "Should I hire a fractional CMO, bring on an agency, or just bite the bullet and hire a full-time marketing leader?" The honest answer is that it depends on the job you need done. These aren't competing options — they're different tools.
The Agency (The Builders). You hire an agency when you need execution at scale — a complex SEO migration, a media buy, a HubSpot implementation, a brand identity package. Agencies are specialists who build what you point them at. At Vaulted, this is exactly what we do. I've spent years on this side of the table, and I can tell you: agencies are great at building. What they're not built to do is decide what to build and why.
The Full-Time CMO (The Operator). You hire a full-time CMO when marketing is so central to your business model that it needs someone living and breathing it 40+ hours a week. If marketing is a core P&L function — not a support function — a full-time executive probably makes sense. You need someone in the building every day, embedded in the culture, owning the number.
The Fractional CMO (The Flashlight). You bring in a fractional CMO when you're in the middle — spending real money across agencies, tools, and maybe some junior marketing staff, but leadership can't connect that spend to revenue. The fractional CMO doesn't replace your builders. They read the blueprint, select the right builders, and hold everyone accountable to outcomes instead of activity.
Here's where I'll be blunt about my own service: a fractional CMO is the wrong call if you just need someone to run your Google Ads, write blog posts, or "do the marketing." That's execution work — hire a specialist or an agency. You don't need a flashlight; you need a hammer.
A fractional CMO is the right call when:
The goal isn't to collect the most tools. It's to make sure the tools you have are being used on the right job.
Most fractional CMOs pitch their niche. "I only work with SaaS." "I specialize in home services." That specialization can be valuable for execution — but for strategy, it can actually be a blind spot.
When you've only ever worked in one industry, you tend to reach for the same playbook. You're too close to the work. The same channels, the same messaging frameworks, the same assumptions about what "should" work. And when it stops working, there's no outside perspective to pull from.
My background is the opposite of that. Through Vaulted and my fractional CMO work here in Raleigh, I've led marketing strategy across B2B SaaS, electrical services, construction, professional services, and more. That range isn't a lack of focus — it's the reason the strategies work. You start to see patterns that single-industry marketers miss. A lead nurturing approach that crushed it for an electrical services company gets adapted into a SaaS onboarding flow. A content strategy that moved the needle for a coworking software platform informs how a local services brand approaches SEO.
The best marketing strategies rarely come from copying your competitors. They come from importing ideas from outside your category — from people who've worked across enough different models to know what translates and what doesn't.
Frameworks are useful, but results are what matter. Here are two examples from the Triangle — very different industries, same underlying principle.
Coworks is a Raleigh-based SaaS company that builds coworking space management software. They had a solid online presence — good website, good brand — but organic traffic had flatlined. The content was there. The strategy behind it wasn't keeping up.
We restructured their content strategy using AI-assisted analysis, built targeted topic clusters, and realigned their output with how people were actually searching. The Fuel (content production) was already flowing — it just needed the Skill (strategic direction) to point it somewhere useful.
The Results| Result | Percentage Increase | Measured By |
| Revenue Growth | +35% | Closed Won Revenue |
| Organic Sessions | +6% | Organic Sessions |
| Lead Generation | +26% | Form Submissions |
| Search Clicks | +54% | Organic Clicks |
The Fuel was already there — Coworks had content production running and a solid brand foundation. What was missing was the Skill to redirect that effort toward what was actually driving search traffic and revenue. Once the strategy caught up, the existing investment started compounding.
(Read the full case study on Vaulted.co)
Tidal Electrical Services is the largest electrical services company in North Carolina, but competitors were aggressively expanding into their Triad-to-Triangle territory. They needed to move fast.
We built a complete lead tracking and nurturing system in HubSpot, launched targeted campaigns for generators and EV charging stations, created 18+ automated workflows, and ran continuous A/B testing on messaging. This is the Skill vs. Fuel equation in action — we put the systems and strategy in place to make their existing spend work dramatically harder.
| Result | Percentage Increase | Measured By |
| Lead Generation | +386% | Conversions |
| Costs | -80% | Cost Per Conversion |
| Lead Volume | +170% | Net New Leads |
This is the Skill vs. Fuel equation at its clearest. The budget barely moved — 1% increase in total spend. But the systems, targeting, and automation we put in place made every dollar work dramatically harder. That's what strategic leadership does to a marketing budget that's already in motion.
(Full the full case study on Vaulted.co)
Two completely different industries. Two completely different problems. Same principle: when the Skill is in place, the Fuel goes further.
The goal was never to collect the most marketing tools or spend the most money. It's to build a system where every dollar has a job and you can see whether it's doing that job.
If you're a CEO in the Raleigh area spending on marketing and you can't draw a clear line from that spend to revenue — that's not a budget problem. That's a Skill problem.
Before you hire another agency or open a search for a full-time CMO, let's look at what you've already got. I do a quick Skill vs. Fuel audit to find where your marketing capital is getting stuck and whether a fractional CMO — or something else entirely — is the right next move.